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Google review rules quiz: is this allowed?
Ten everyday situations from local businesses. For each one, decide whether it's allowed under Google's review rules. You'll see the answer and the reason straight away.
You text every customer a link to your Google review page the day after their visit.
Ask for reviews the right way, automatically
Flexi Local sends every customer the same friendly review request after their visit, with no incentives and no gating.
The rules in one paragraph
Ask every customer, not just the happy ones. Don't offer anything in return. Don't tell people what to write or which staff to mention. Don't let staff or family review you, don't set review targets, and don't pressure people at the counter.
Source
Google Maps user contributed content policy: prohibited and restricted content (checked October 2026).
Questions about this tool
What happens if a business breaks Google's review rules?
Google can remove reviews that break its rules. In the US and UK, laws on fake and incentivised reviews can also apply.
Can I ask every customer for a review?
Yes. Google allows businesses to ask for reviews of genuine experiences, as long as there's no incentive and no attempt to influence the rating or what's written.
Are the answers up to date?
Each answer was checked against Google's policy page in October 2026. Google updates its rules from time to time, so check the source link if you're unsure.
See where you rank before you spend another dollar on marketing.
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What happens next: your audit link arrives by email within 1 business day.