Every review, from every site, in one inbox.
Reviews land on Google, Facebook and the sites in your trade. Flexi Local brings them into one inbox and tells you the moment a new one arrives, so a bad review never sits unanswered for a week.
- Google, Facebook and 65+ other sites
- Alerts by email or Slack
- Filter by rating, site, location or reply status
What monitoring covers
65+ review sites
Google and Facebook, plus Trustpilot, TripAdvisor, Yelp, Checkatrade, Trustatrader, Rated People, Yell, Doctify, Treatwell, Fresha, Booking.com, Just Eat and more.
Fast on Google
Google is checked every one to two hours, Facebook about twice a day and other sites daily.
Alerts you choose
Email or Slack, for every review or only negative ones (1 to 3 stars), from all sites or only some, to you, your team or both.
Reply from the alert
Each alert has a Reply button, so you can answer straight from your phone.
One-click filters
Needs a reply, negative, by site, by location or by tag.
Only fresh reviews
Connecting a site doesn't flood you with old alerts. You hear about new reviews only.
How it works
- Step 1
Connect your profiles
Sign in to Google and Facebook and paste the links to your other review pages.
- Step 2
Set your alerts
Choose who hears about which reviews, and how.
- Step 3
Answer from one place
Reply with AI help and see what's still waiting.
Good to know
- Replies post straight to Google and Facebook. On other sites the AI drafts the reply for you to paste in.
- Sites other than Google and Facebook sync once a day.
- Included on every plan: Reviews, Reviews + Leads, Local Growth and Growth + Ads.
Want this working for your business?
Start with a free audit. We show you where you stand today and what to switch on first, with no card and no sales call.
Review monitoring and alerts: questions
Is my review site covered?
Most likely. We cover 65+ sites across trades, healthcare, beauty, hospitality, food delivery and professional services. If yours isn't listed, ask and we'll check.
Can my manager get only their location's alerts?
Yes. Team members limited to one location only receive that location's alerts.
Do I need to log in to see new reviews?
No. The alert email shows the review and has a button to reply.
Works well with
AI review replies
A thoughtful reply to every review, drafted in your tone and the reviewer's language.
Learn more about AI review repliesAuto Respond
Replies to positive reviews automatically, and clears your backlog of old unanswered ones.
Learn more about Auto RespondAI Insights
Reads every review and tells you what customers love, what keeps coming up and what to fix first.
Learn more about AI Insights
See where you rank before you spend another dollar on marketing.
Tell us three things and your audit is on its way. No card, no sales call required.
What happens next: your audit link arrives by email within 1 business day.