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What are missed calls costing your business?

Enter how many calls you miss, how many would have booked and what a customer is worth. See the money walking to the business down the road, each month and each year.

Start from an example

Examples only. Change every number to match your business.

Calls you miss each weekCheck your phone's call log for a typical week.Of those, % who would have bookedOf the calls you do answer, how many become customers?Average spend per visit or job

Visits per new customer, per year1 for one-off jobs; more if customers come back.

Missed calls could be costing you$6,067a month, or $72,800 a yearAbout 17 customers a month who called, got no answer and probably rang someone else.

$109,200a year, counting repeat visits

$36,400a year back if you win half of them

Text back every missed caller automatically

Flexi Local texts every caller you miss within seconds, so they wait for you instead of ringing someone else.

Stop missing calls

How to use your result

Check your call log for one normal week and put in the real number of missed calls.
Be honest about how many would have booked. Use the share of answered calls that become customers.
Pick the easiest fix first: a missed-call text-back, a voicemail that tells callers when you'll ring back, or call forwarding to someone who can answer.
Run the numbers again in three months and compare.

Questions about this tool

Where do the numbers come from?

From you. The examples are starting points only; change every number to match your call log and your prices. The result is an estimate of what you could be losing, not a guarantee.

How do I count missed calls?

Your phone's call history shows missed calls. Count a typical week, including calls that came in while you were busy, closed or on another call.

Don't people just call back?

Some do. Many people searching for a local business have several options, so if nobody answers, they often try the next one. That's why the calculator asks what share would have booked, rather than assuming all of them.

How do I stop missing calls without hiring someone?

Missed-call text-back sends every caller you miss a text straight away, so they know you'll ring back. An AI receptionist can also answer calls and book appointments when you can't.

Is anything I type saved?

No. The calculator runs in your browser and nothing is sent anywhere.

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