Module 3 · 4 lessons · 29 min
Module 3: Reviews: earn them fairly, answer them well
More genuine reviews and better replies, without breaking a single rule.
Learn what Google and the law allow, build a review habit that asks every customer, reply quickly and safely, and handle fake or unfair reviews without making things worse.
Free · no card needed
Take the Module 3 quiz and track your progress
- Track your progress across devices
- Module quizzes and the final quiz
- Your certificate of completion
Lessons
- 3.1Why reviews matter, and the rules you can't break8 min · video coming soon
- 3.2Build a review habit: the link, the moment, the message8 min · video coming soon
- 3.3Reply to reviews: quick, personal and safe7 min · video coming soon
- 3.4Fake, unfair or wrong-business reviews: what you can do6 min · video coming soon