Calls and enquiries

Turn more searches into booked customers.

Ranking well only pays off if someone answers. These resources help you catch every call and message, even when you're busy.

The basics

Someone searching "near me" usually has several options. If you don't answer, they'll often ring the next business rather than wait.

Many people contact more than one business. Replying quickly, even with a short text, keeps you in the running.

Texts, Google messages, Facebook and web chat in one inbox means nothing slips through the cracks.

Click-to-call: A phone number or button that starts a call when tapped on a mobile. On your website it's a link starting tel:, and on Google it's the Call button on your profile. Most local searches happen on phones, so make calling one tap.
Missed-call text-back: An automatic text sent to anyone whose call you miss, for example "Sorry we missed you. How can we help?". It keeps the conversation going while you're busy, instead of the caller ringing the next business.
Speed to lead: How quickly you reply to a new enquiry. The sooner you answer, the more likely you are to win the job, because many people contact several businesses and go with whoever replies first.
Unified inbox: One place to read and answer messages from texts, Google, Facebook, Instagram and web chat, so nothing gets missed across apps.

Missed-call text-back, website chat, one inbox and online booking.

Answers calls and chats 24/7 and books appointments for you.

Text back every missed caller so they book with you.

Text and email requests with a one-tap review link, sent after every visit.

Tell us three things and your audit is on its way. No card, no sales call required.

What happens next: your audit link arrives by email within 1 business day.