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How-to · Google Business Profile · 6 min read

Google posts for local businesses: what to post and what's not allowed

Google posts are updates, offers and events you publish on your Google Business Profile. They won't lift your ranking on their own, but they show customers you're active and give them a reason to choose you. Post once a week, keep phone numbers and links out of the text, and use the post's button instead.

By Ranjit Shah, Founder, Flexi LocalPublished · How we write

What posts do, and don't do

In a 2021 test on three Google listings, Sterling Sky found posts didn't directly affect local rankings. So post for customers, not for Google: a fresh offer, a new service or an event can be the thing that tips someone who's comparing you with a competitor.

In October 2026 Google was also seen testing posts higher up in some business panels, which would make them more visible to people searching for you.

The rules (updated in 2026)

  • No email addresses, phone numbers, social media links or links to other websites in the post text. Google's content policy bans them in posts.
  • Google says it may remove posts with unverified contact information, to prevent fraud.
  • Offers and updates are allowed, as long as they relate to your business.
  • Photos must be your own and show reality; the usual content rules apply to them too.
Tip: Use the post's built-in button (Call, Book, Order, Learn more or Sign up) instead of typing a number or a link. It's allowed, and it's easier to tap on a phone.

What to post: a month of ideas

WeekPostButton
1A service spotlight: what it is, who it's for, a real photoBook or Learn more
2A recent job or before-and-after, with the customer's permissionCall
3An offer with clear dates and termsBook or Order
4News: new team member, longer hours, an event or holiday hoursLearn more

Keep each post short: a clear first line, two or three sentences and one photo. Most people read them on a phone.

Common mistakes

  • Typing a phone number or web address into the post.
  • Stock photos, or the same photo every week.
  • Offers with no end date or unclear terms.
  • Posting in bursts, then nothing for months.
  • Expecting posts to fix rankings. Reviews, categories and your hours matter far more.

Sources

Citing these figures? Please link to this page. If you spot a figure that's out of date, email hello@flexilocal.com.

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Questions

Do Google posts help ranking?

Not directly, according to Sterling Sky's testing. They help customers choose you, which is still worth it.

How often should I post?

Once a week is a good rhythm for most local businesses. Consistency matters more than volume.

Can I put my phone number in a post?

No. Google's policy doesn't allow phone numbers, emails or links in post text, and it may remove posts with unverified contact details. Use the Call button instead.

Can I post offers?

Yes. Offers related to your business are allowed in posts. Give them clear dates and terms.

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