Dr. Rounak Singhai, Chest & Allergy Multi Speciality Clinic · Jabalpur, IndiaFrom referrals only to 99 calls a month from Google
A pulmonologist with strong credentials but almost no online presence. In five months his Google Business Profile went from 711 to 3,259 monthly views, calls from Google rose from 19 to 99, and the clinic now shows in the top 4 for three of its most valuable searches.
Working with Flexi Local since May 2026.
The numbers
| Measure | Before | After | As of |
|---|---|---|---|
| Google profile views (impressions) a month | 711 | 3,259 | May → Sep 2026 |
| Calls from Google a month | 19 | 99 | May → Sep 2026 |
| Direction requests a month | 50 | 113 | May → Sep 2026 |
| Map position for “best chest doctor in Jabalpur” | Not recorded | #3 | Sep 2026 |
| Map position for “asthma doctor in Jabalpur” and “best pulmonologist in Jabalpur” | Not recorded | #4 | Sep 2026 |
Monthly figures are from the clinic's own Google Business Profile performance report, comparing May 2026 (when the work started) with September 2026. Map positions are from Google screenshots taken in September 2026 (May positions weren't recorded); positions vary with the searcher's location, device and time. The clinic reports 5 to 10 calls a day.
The evidence
Screenshots from the clinic's own Google Business Profile and from Google search.
Where the clinic started
Dr. Rounak Singhai (MBBS, MD in Respiratory Medicine) treats asthma, allergies, TB, chronic lung disease and sleep-related breathing problems in Jabalpur. Nearly every new patient came through referrals and word of mouth. The clinic had no website of its own, little presence on social media, limited visibility on Google for the searches patients make, and no system for reviews.
What we did
One connected plan instead of separate tactics. We cleaned up and filled in the Google Business Profile (categories, services, posts), set up a steady way to ask every patient for a review and reply to each one, built a clinic website with a page for each condition and a clear way to book, and published patient-friendly articles on asthma, allergy, TB and sleep. Work ran in phases: audit and foundations in May, build and launch in May and June, authority growth from June to August, and ranking refinement from September.
What changed
Calls, direction requests and website clicks from Google, the actions closest to a booked appointment, rose from 79 in May to 221 in September. The clinic now appears in the top 4 of Google's local results for “asthma doctor in Jabalpur”, “best chest doctor in Jabalpur” and “best pulmonologist in Jabalpur”, and has its own website to send patients to.
“Before working with Flexi Local, most of our patient enquiries came through referrals and word-of-mouth. Their team helped us build a stronger presence on Google, improve our online reputation, create a professional website and communicate our expertise consistently. Today, more patients are discovering the clinic online and contacting us directly through Google and our digital channels.”
Services used
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Calls from Google up from 19 to 99 a month
“Today, more patients are discovering the clinic online and contacting us directly through Google and our digital channels.”
What happens next: your audit link arrives by email within 1 business day.
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