Trustpilot reviews, handled.
Trustpilot is an open review platform used by online and local businesses alike, and it's particularly well known in the UK. Its stars often appear in search results and adverts.
- Online shops and services
- UK businesses whose customers check Trustpilot
Thanks so much, Emma! Really glad you're happy with it. Thanks for choosing us.
What Flexi Local does with Trustpilot reviews
One inbox
Trustpilot reviews arrive in the same inbox as Google and Facebook, filterable by rating, site and location.
Instant alerts
An email or Slack alert for each new Trustpilot review, or only the negative ones if you prefer.
Faster replies
Replies on this site are posted from your own account there. Flexi Local drafts the reply with AI so you can paste it in.
Asking for reviews
Trustpilot lets businesses invite customers to review, but its guidelines forbid incentives and selective inviting. Ask every customer.
Show them off
Display your best reviews on your website with widgets that update themselves.
Learn from them
AI Insights reads reviews from every connected site and shows what customers love and what keeps coming up.
See all your reviews in one place
Start with a free audit: your Trust Score, competitor comparison, rank map and AI visibility check.
Trustpilot questions
Can I point review requests to Trustpilot?
Yes. Your review page can show Trustpilot next to Google, and everyone sees every option.
Do Trustpilot reviews count for Google Maps?
Google ranks your Maps listing mainly on your Google profile and Google reviews, so we usually make Google the first option.
Related review sites
The reviews most customers read first, right on your Maps listing.
Learn more about GoogleRecommendations on your Facebook Page, seen by friends of your customers.
Learn more about FacebookTripAdvisor
Where travellers check restaurants, hotels, B&Bs and attractions.
Learn more about TripAdvisor
See where you rank before you spend another dollar on marketing.
Tell us three things and your audit is on its way. No card, no sales call required.
What happens next: your audit link arrives by email within 1 business day.