Birdeye vs Podium: pricing, contracts and features compared
Birdeye and Podium both sell review and customer messaging platforms to local and multi-location businesses, and neither publishes its prices. Third-party trackers report Birdeye at $299 to $449 per location a month on an annual contract, and Podium's last published plans at $399 and $599 a month. Birdeye leans towards multi-location brands and security certifications; Podium towards answering leads, texting and payments. Checked 28 October 2026.
Side by side
| Birdeye | Podium | |
|---|---|---|
| Published prices | No: quote form by number of locations | No: hidden since early 2026 |
| Reported prices | Starter $299, Growth $349, Dominate $449 per location a month (CostBench) | Core $399, Pro $599 a month, Signature custom (last published; Quo, CostBench) |
| Contract | Reported annual upfront, 1-year minimum, auto-renews | Reported 12-month terms |
| Free trial | Reported none | None |
| Extra fees reported | Add-ons about $100–$150 a month each | $500 per-location "network optimization" fee; phone seats $25–$30 per user |
| AI review replies | Not described on its pricing page, which lists AI agents | Core: AI responses; Pro: automatic AI responses |
| Integrations | 3,000+ reported by FrontDeskReview | 200+ (G2) |
| Security and healthcare | SOC 2 Type II, ISO 27001; supports HIPAA with a BAA | BAA available for covered healthcare entities |
| Best known for | Multi-location reputation and AI agents | Lead messaging, texting and payments |
Which suits which business
- Birdeye suits brands with many locations, compliance teams and budget for an annual contract.
- Podium suits businesses whose main need is answering and converting a high volume of leads by text, with payments in the same tool.
- Both are priced well above simpler review tools. If you run one or a few locations, compare them with monthly tools before you sign.
Where Flexi Local fits
Flexi Local: Reviews $97/month (+$49 per extra location), Reviews + Leads $197/month per location, monthly with no long contract, free trial, plus done-for-you local SEO from $497/month. Prices are public and there's no annual contract.
Sources
- Birdeye: pricing page (no prices published)
- CostBench: Birdeye pricing (verified 26 Aug 2026)
- Birdeye: Security
- Quo: Podium pricing (22 Mar 2026)
- CostBench: Podium pricing (verified 8 Jul 2026)
- G2: Podium pricing
- PricingSaaS: Podium (price hidden since early 2026)
- Flexi Local pricing (October 2026)
Citing these figures? Please link to this page. If you spot a figure that's out of date, email hello@flexilocal.com.
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