Local SEO for HVAC: how heating and cooling firms rank
Local SEO for HVAC is the free work that puts your heating and cooling company in the Google map pack and local results when someone searches “AC repair near me” or “boiler service [town]”. Google says it ranks local results on relevance, distance and prominence, so you win by matching the search (category, services, pages), covering the areas you really serve and being better known than nearby firms, which in this trade means a steady flow of reviews with replies. Below: how the map pack picks HVAC firms, the profile set-up, how many reviews you need, the pages to build, licences to show in the US, UK and Australia, and what it costs. Ads, seasonal campaigns and agencies are in our separate [HVAC marketing plan](/blog/hvac-marketing).
What is local SEO for HVAC companies?
It's getting found on Google by nearby customers without paying per click, in two places: the map pack (the map and three businesses shown for local searches) and the ordinary results below it.
The map pack sits first for most “near me” searches, where urgent no-heat or no-cool calls start. Your website still matters: it tells Google what you do and where.
How does Google rank HVAC companies in the map pack?
On three things, according to Google: relevance, distance and prominence. Here's what each means for a heating and cooling firm:
| Google's factor | Google's definition | What an HVAC firm can do |
|---|---|---|
| Relevance | How well a profile matches what someone is searching for | The most specific primary category, every service listed, a page per service |
| Distance | How far each business is from the person searching | List the areas you really cover; you can't move closer |
| Prominence | How well known a business is | Steady new reviews, replies to all of them, local links and mentions |
Whitespark's 2026 Local Search Ranking Factors survey, where 47 local search experts scored 187 factors, puts the primary Google category first for map results, then distance from the searcher. High Google ratings come sixth, the number of reviews with text ninth, review recency eleventh and a steady flow of reviews over time, rather than bursts, fourteenth. For the ordinary results, a dedicated page for each service ranks first.
How should an HVAC company set up its Google Business Profile?
Choose the most specific primary category, remove your address if customers don't visit you, list the real areas you cover and use your real business name. Those four settings decide which searches you can show up for.
- Category: Google says to pick a specific category rather than a general one, and not one for every service. “HVAC contractor” fits most heating and cooling firms; check what the top three firms near you use.
- Address: if you go to customers, Google says a service-area business should remove its address and show only the areas it serves.
- Service areas: up to 20 cities, postcodes or areas, and Google says the overall area shouldn't extend beyond about 2 hours' drive from your base.
- Name: Google's guidelines say your name should reflect your real-world name, and adding unnecessary words such as services or towns could get the profile suspended.
- Services and hours: list each job people search for (AC repair, furnace or boiler service, heat pump installation, ductless mini-splits, maintenance plans) and show emergency hours only if someone really answers.
How many Google reviews does an HVAC company need?
There's no fixed number: aim to match the firms already in the map pack for your main search and beat them on how recent your reviews are. In our study, established HVAC firms set a high bar.
new Google reviews a month at the median HVAC firm, the most of the four trades we measured (257 firms).
is the median reply rate for HVAC firms in the study.
of HVAC firms reply to 90% or more of their newest Google reviews.
254 of the 257 firms were in the US, and all were established, well-reviewed businesses, so treat these as a competitive US bar, not an average. To keep up: ask after every service call, maintenance visit and install, with a direct link, and reply to every review within a couple of days.
Hi [first name], it's [your name] from [business]. Thanks for having us out today. If you have a minute, a Google review would really help us: [review link]. Thanks, [your name]
- Send it to every customer, the same way. Google's policy forbids discouraging negative reviews or asking only happy customers.
- Offer nothing for it: Google bans discounts, free goods or services in return for reviews.
- Don't set technicians a review target or ask customers to name them: Google's policy rules out both.
- Don't pressure anyone to review on the spot: Google says businesses shouldn't require or pressure people to review while on the premises. Send the link and leave it.
The law backs this up: the FTC's 2024 rule bans fake reviews and buying reviews in the US, the DMCC Act has banned fake reviews in the UK since 6 April 2025, and the ACCC says Australian businesses must not create fake reviews, and that any incentive must be offered whatever the rating and clearly disclosed. Use the review gap calculator to see how many reviews a month closes the gap with the firm above you.
Which pages should an HVAC website have?
One page per main service, one for each main town you really cover, and an emergency page. A dedicated page for each service is the top factor for ordinary local results in Whitespark's survey, and content relevant to the city or neighbourhood comes second.
| Check | A useful town page | A doorway page |
|---|---|---|
| Content | Jobs you've done in that town, with your own photos | The same text with the town name swapped |
| Proof | Reviews from customers in that town, quoted with permission | Generic reviews repeated on every page |
| Local detail | Typical homes and systems there, how fast you usually arrive | None |
| Links | Linked from your service pages, and linking back to them | Only reachable from a footer list of towns |
Google's spam policies name “multiple domain names or pages targeted at specific regions or cities that funnel users to one page” as doorway abuse. So build town pages only where you have real jobs to show, and add more as the work comes in. What each service page should include is in step 3 of our HVAC marketing plan.
Which licences should HVAC firms show in the US, UK and Australia?
Show the refrigerant and gas credentials your work legally needs on your website and profile. The rules differ by country.
| Country | What the rules say | What to show |
|---|---|---|
| United States | The EPA says technicians who maintain, service, repair or dispose of equipment that could release refrigerants must be Section 608 certified. Contractor licensing is set by states, and sometimes cities or counties. | Your state licence number and that your technicians are EPA 608 certified |
| United Kingdom | Companies servicing refrigeration, air conditioning or heat pump systems for others must hold F-gas company certification from an approved body. Anyone working on gas appliances must be on the Gas Safe Register. | Your F-gas certificate and Gas Safe registration number, matching your Google profile details |
| Australia | Anyone who handles refrigerant or works on refrigeration and air conditioning equipment needs a refrigerant handling licence; businesses that buy, store or dispose of refrigerant need a refrigerant trading authorisation (ARCtick). | Your ARC licence and authorisation numbers |
How much does local SEO for HVAC cost?
From nothing but your time if you do it yourself, to a monthly retainer if you hire help. In Ahrefs' 2023 survey of 439 SEO providers, the most common monthly retainer was $501–$1,000, chosen by 20.4%, and the most common hourly rate $75–$100.
| Option | What you pay | What you get |
|---|---|---|
| Do it yourself | Your time, every week | Profile, review requests, replies and pages, if you keep at it |
| Review software | Flexi Local's Reviews plan is $97 a month | Review requests after every job, replies drafted, monitoring |
| Done for you | Flexi Local's Local Growth plan is $497 a month per location | Profile run for you, reviews replied to, a new page or article each month, monthly rank grid |
| SEO agency | Varies; ask for a fixed monthly fee in writing | Depends on the contract: ask for calls and booked jobs in the report |
Whoever does it, check monthly: new reviews, reply rate, where you appear across your area on a rank map, calls from your profile and jobs booked from Google.
Want to see where you stand first? Get a free review report: your rating, review count and how recent your reviews are, next to the HVAC firms around you. Our HVAC industry page shows how Flexi Local does this work for heating and cooling companies.
Sources
- Google Business Profile Help: How to improve your local ranking on Google, checked 11 Nov 2026
- Google Business Profile Help: Choose a business category, checked 11 Nov 2026
- Google Business Profile Help: Manage your service areas for service-area and hybrid businesses, checked 11 Nov 2026
- Google: Guidelines for representing your business on Google, checked 11 Nov 2026
- Google Maps: Prohibited and restricted content, fake engagement and rating manipulation, checked 11 Nov 2026
- Google Search Central: Spam policies, doorway abuse, checked 11 Nov 2026
- Whitespark: Local Search Ranking Factors 2026 (47 experts, 187 factors, published 6 Nov 2025), checked 11 Nov 2026
- US EPA: Section 608 technician certification requirements, checked 11 Nov 2026
- GOV.UK: Certification for companies working on equipment containing F gas, checked 11 Nov 2026
- GOV.UK Regulated professions register: Registered gas engineer, checked 11 Nov 2026
- ARCtick: Who needs a refrigerant handling licence?, checked 11 Nov 2026
- ARCtick: Legislation and regulation (refrigerant trading authorisations), checked 11 Nov 2026
- FTC: Final rule banning fake reviews and testimonials (14 Aug 2024), checked 11 Nov 2026
- CMS: The DMCC Act consumer elements come into force from 6 April 2025 (fake reviews ban), checked 11 Nov 2026
- ACCC: Online reviews for products and services (page modified 15 July 2026), checked 11 Nov 2026
- Ahrefs: SEO pricing, 439 SEO providers polled (published Dec 2023), checked 11 Nov 2026
- Flexi Local, State of local reviews 2026: 257 HVAC firms' newest Google reviews (254 in the US), checked 26–27 Oct 2026
Citing these figures? Please link to this page. If you spot a figure that's out of date, email hello@flexilocal.com.
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