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How-to · Local SEO · 9 min read

Local SEO for HVAC: how heating and cooling firms rank

Local SEO for HVAC is the free work that puts your heating and cooling company in the Google map pack and local results when someone searches “AC repair near me” or “boiler service [town]”. Google says it ranks local results on relevance, distance and prominence, so you win by matching the search (category, services, pages), covering the areas you really serve and being better known than nearby firms, which in this trade means a steady flow of reviews with replies. Below: how the map pack picks HVAC firms, the profile set-up, how many reviews you need, the pages to build, licences to show in the US, UK and Australia, and what it costs. Ads, seasonal campaigns and agencies are in our separate [HVAC marketing plan](/blog/hvac-marketing).

Ranjit Shah
By Ranjit Shah, Founder, Flexi LocalPublished · How we write

What is local SEO for HVAC companies?

It's getting found on Google by nearby customers without paying per click, in two places: the map pack (the map and three businesses shown for local searches) and the ordinary results below it.

The map pack sits first for most “near me” searches, where urgent no-heat or no-cool calls start. Your website still matters: it tells Google what you do and where.

Tip: Nobody can promise you first place. Google says “There's no way to request or pay for a better local ranking on Google.” Walk away from anyone who guarantees a position.

How does Google rank HVAC companies in the map pack?

On three things, according to Google: relevance, distance and prominence. Here's what each means for a heating and cooling firm:

Google's factorGoogle's definitionWhat an HVAC firm can do
RelevanceHow well a profile matches what someone is searching forThe most specific primary category, every service listed, a page per service
DistanceHow far each business is from the person searchingList the areas you really cover; you can't move closer
ProminenceHow well known a business isSteady new reviews, replies to all of them, local links and mentions

Whitespark's 2026 Local Search Ranking Factors survey, where 47 local search experts scored 187 factors, puts the primary Google category first for map results, then distance from the searcher. High Google ratings come sixth, the number of reviews with text ninth, review recency eleventh and a steady flow of reviews over time, rather than bursts, fourteenth. For the ordinary results, a dedicated page for each service ranks first.

How should an HVAC company set up its Google Business Profile?

Choose the most specific primary category, remove your address if customers don't visit you, list the real areas you cover and use your real business name. Those four settings decide which searches you can show up for.

  1. Category: Google says to pick a specific category rather than a general one, and not one for every service. “HVAC contractor” fits most heating and cooling firms; check what the top three firms near you use.
  2. Address: if you go to customers, Google says a service-area business should remove its address and show only the areas it serves.
  3. Service areas: up to 20 cities, postcodes or areas, and Google says the overall area shouldn't extend beyond about 2 hours' drive from your base.
  4. Name: Google's guidelines say your name should reflect your real-world name, and adding unnecessary words such as services or towns could get the profile suspended.
  5. Services and hours: list each job people search for (AC repair, furnace or boiler service, heat pump installation, ductless mini-splits, maintenance plans) and show emergency hours only if someone really answers.

How many Google reviews does an HVAC company need?

There's no fixed number: aim to match the firms already in the map pack for your main search and beat them on how recent your reviews are. In our study, established HVAC firms set a high bar.

18.4

new Google reviews a month at the median HVAC firm, the most of the four trades we measured (257 firms).

Flexi Local, State of local reviews 2026: 257 HVAC firms' newest Google reviews (254 in the US), checked 26–27 Oct 2026 · 2026
94%

is the median reply rate for HVAC firms in the study.

Flexi Local, State of local reviews 2026: 257 HVAC firms' newest Google reviews (254 in the US), checked 26–27 Oct 2026 · 2026
65%

of HVAC firms reply to 90% or more of their newest Google reviews.

Flexi Local, State of local reviews 2026: 257 HVAC firms' newest Google reviews (254 in the US), checked 26–27 Oct 2026 · 2026

254 of the 257 firms were in the US, and all were established, well-reviewed businesses, so treat these as a competitive US bar, not an average. To keep up: ask after every service call, maintenance visit and install, with a direct link, and reply to every review within a couple of days.

Text to send when the system is running again

Hi [first name], it's [your name] from [business]. Thanks for having us out today. If you have a minute, a Google review would really help us: [review link]. Thanks, [your name]

  • Send it to every customer, the same way. Google's policy forbids discouraging negative reviews or asking only happy customers.
  • Offer nothing for it: Google bans discounts, free goods or services in return for reviews.
  • Don't set technicians a review target or ask customers to name them: Google's policy rules out both.
  • Don't pressure anyone to review on the spot: Google says businesses shouldn't require or pressure people to review while on the premises. Send the link and leave it.

The law backs this up: the FTC's 2024 rule bans fake reviews and buying reviews in the US, the DMCC Act has banned fake reviews in the UK since 6 April 2025, and the ACCC says Australian businesses must not create fake reviews, and that any incentive must be offered whatever the rating and clearly disclosed. Use the review gap calculator to see how many reviews a month closes the gap with the firm above you.

Which pages should an HVAC website have?

One page per main service, one for each main town you really cover, and an emergency page. A dedicated page for each service is the top factor for ordinary local results in Whitespark's survey, and content relevant to the city or neighbourhood comes second.

CheckA useful town pageA doorway page
ContentJobs you've done in that town, with your own photosThe same text with the town name swapped
ProofReviews from customers in that town, quoted with permissionGeneric reviews repeated on every page
Local detailTypical homes and systems there, how fast you usually arriveNone
LinksLinked from your service pages, and linking back to themOnly reachable from a footer list of towns

Google's spam policies name “multiple domain names or pages targeted at specific regions or cities that funnel users to one page” as doorway abuse. So build town pages only where you have real jobs to show, and add more as the work comes in. What each service page should include is in step 3 of our HVAC marketing plan.

Which licences should HVAC firms show in the US, UK and Australia?

Show the refrigerant and gas credentials your work legally needs on your website and profile. The rules differ by country.

CountryWhat the rules sayWhat to show
United StatesThe EPA says technicians who maintain, service, repair or dispose of equipment that could release refrigerants must be Section 608 certified. Contractor licensing is set by states, and sometimes cities or counties.Your state licence number and that your technicians are EPA 608 certified
United KingdomCompanies servicing refrigeration, air conditioning or heat pump systems for others must hold F-gas company certification from an approved body. Anyone working on gas appliances must be on the Gas Safe Register.Your F-gas certificate and Gas Safe registration number, matching your Google profile details
AustraliaAnyone who handles refrigerant or works on refrigeration and air conditioning equipment needs a refrigerant handling licence; businesses that buy, store or dispose of refrigerant need a refrigerant trading authorisation (ARCtick).Your ARC licence and authorisation numbers

How much does local SEO for HVAC cost?

From nothing but your time if you do it yourself, to a monthly retainer if you hire help. In Ahrefs' 2023 survey of 439 SEO providers, the most common monthly retainer was $501–$1,000, chosen by 20.4%, and the most common hourly rate $75–$100.

OptionWhat you payWhat you get
Do it yourselfYour time, every weekProfile, review requests, replies and pages, if you keep at it
Review softwareFlexi Local's Reviews plan is $97 a monthReview requests after every job, replies drafted, monitoring
Done for youFlexi Local's Local Growth plan is $497 a month per locationProfile run for you, reviews replied to, a new page or article each month, monthly rank grid
SEO agencyVaries; ask for a fixed monthly fee in writingDepends on the contract: ask for calls and booked jobs in the report

Whoever does it, check monthly: new reviews, reply rate, where you appear across your area on a rank map, calls from your profile and jobs booked from Google.

Want to see where you stand first? Get a free review report: your rating, review count and how recent your reviews are, next to the HVAC firms around you. Our HVAC industry page shows how Flexi Local does this work for heating and cooling companies.

Sources

Citing these figures? Please link to this page. If you spot a figure that's out of date, email hello@flexilocal.com.

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Questions

Something else? Ask us directly.

Does an HVAC company need a website for local SEO?

It helps a lot. Your profile can rank without one, but a dedicated page per service is the top factor for ordinary local results in Whitespark's 2026 survey, and customers check your site before they ring.

Should an HVAC company show its address on Google?

Only if customers visit it. Google says service-area businesses should remove their address and list up to 20 areas they serve.

How long does local SEO take for an HVAC company?

Profile fixes can show within weeks; reviews and pages build over months. Nobody can promise a timeline or position, because Google says there's no way to pay for a better local ranking.

Can I give customers a discount for a Google review?

No. Google bans incentives for reviews, and fake or bought reviews break the FTC rule in the US, the DMCC Act in the UK and the Australian Consumer Law.

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Dr. Rounak Singhai, Jabalpur, India · May → Sep 2026 · Case study

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